Lightning for Outlook/Gmail is included with your Salesforce subscription, and allows users to manually link emails to records in Salesforce. And keep in mind, I’m focusing just on Salesforce solutions – not 3rd party applications. While this post isn’t about email integration options specifically, I do want to discuss them briefly because there is overlap. We now have choices and can mix and match solutions for a better fit. There is no longer a single tool to do both email and calendar integration. And, like most tech companies, we have seen a bit of an unbundling of apps in this space. Salesforce for Outlook has officially been retired (thank you!) in favor of the newer products. Lightning Sync has been around for a few years, and Einstein Activity Capture (EAC) is a relatively new addition to the integration lineup (and Salesforce AEs have been pushing it hard).
From the Manage drop-down menu, choose Disabled Items and click Go.Choose Tools > Trust Center from the top menu and click the Add- ins tab.If the add-in is included on the list, select it and click Enable.From the top menu choose Help > About Microsoft Office Outlook.To check whether an add-in is listed in the disabled items in Outlook, you need to: Microsoft Outlook 2003 users: Find the file extend.dat in this folder, and delete it.Where is the name of the user account for which the problem occurs. Go to the folder: C:\Document and Settings\\Local settings\Application data\Microsoft\Outlook In Windows Explorer, choose the Tools > Folder Options, go to the View tab and select Show hidden files and folders.To remove extend.dat, follow these steps: If you are using Microsoft Outlook 2010 or 2013, skip this part and go to section Check the Disabled Items. To solve this problem, you need to delete the extend.dat file from the user's profile and check if the add-in is not listed among the disabled items. one of the add-ins installed as part of a CodeTwo product) is not visible in Microsoft Outlook after installation. Installed add-in not visible in Microsoft OutlookĪn Outlook add-in (e.g.
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